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Venue: Caribbean Ballroom I-II clear filter
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Tuesday, May 13
 

9:15am EDT

Morning Remarks
Tuesday May 13, 2025 9:15am - 9:20am EDT
Tuesday May 13, 2025 9:15am - 9:20am EDT
Caribbean Ballroom I-II

9:20am EDT

General Session | Top 5 Things Rex Roundtable Members are Doing to Stay Ahead of the Industry
Tuesday May 13, 2025 9:20am - 10:00am EDT
In an ever-changing fitness landscape, staying ahead requires data-driven strategies and forward-thinking leadership. This session brings insights directly from Rex Roundtable members, revealing the top five actions they’re taking to future-proof their business.  
  
Key discussion points include: 
  • Exclusive insights from the Rex Retention Study – the industry’s largest study, with nearly 700,000 members surveyed, uncovering two critical trends shaping retention strategies.  
  • Lessons from outside the fitness industry. What can we learn from top-performing businesses in other sectors? 
  • The growing importance of professional development. Why investing in leadership and staff training is essential for long-term success.  
  • Financial Benchmarks that matter – four key financial KPIs with real data from Rex members to help you measure and optimize your business performance. 

Gain actionable takeaways from the most successful operators in the industry, backed by real-world data and proven strategies. 
Speakers
avatar for Eddie Tock

Eddie Tock

CEO, Rex Roundtables
Tuesday May 13, 2025 9:20am - 10:00am EDT
Caribbean Ballroom I-II

1:45pm EDT

Advocacy Message | Advocacy in Action: Protecting and Advancing the Fitness Industry
Tuesday May 13, 2025 1:45pm - 2:00pm EDT
Speakers
MG

Mike Goscinski

Vice President Government Affairs, Health and Fitness Association
Tuesday May 13, 2025 1:45pm - 2:00pm EDT
Caribbean Ballroom I-II

2:00pm EDT

Panel Discussion | The Power of Personalization: Utilizing AI to Customize Your Members Journey
Tuesday May 13, 2025 2:00pm - 2:30pm EDT
Today’s fitness consumers expect a tailored experience, and AI is transforming how businesses meet those expectations. This session will dive into how fitness operators can leverage artificial intelligence to customize member journeys, from personalized workouts and recovery plans to predictive engagement strategies that boost retention. Discover how data-driven personalization can create deeper connections and long-term member loyalty.
Tuesday May 13, 2025 2:00pm - 2:30pm EDT
Caribbean Ballroom I-II
 
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